The fault comes before the part
I work out what's gone wrong before anything gets fitted. There's no sense in you paying for a component that had nothing to do with the breakdown.
Independent. Local. Straight-talking.
An independent boiler engineer for Exeter
I've been working on gas boilers for more than 25 years. Most of that time was spent in Kent, where I traded as Thames Boilers. I've since moved to Devon and set up Exeter Boiler Repairs to do the same kind of work here: careful, honest heating engineering for homeowners and landlords who want a straight answer and a job done properly.
Gas Safe registered · G3 qualified · £2 million public liability insurance · 25+ years' experience
Gas Safe25+Years experience
5.0
Previous customer reviews (Thames Boilers, Kent)- Gas Safe registered
- G3 qualified for unvented cylinders
- £2 million public liability cover
- More than 25 years on the tools
- Twelve-month guarantee on parts I supply
Happy to confirm Gas Safe registration and insurance details when we arrange your visit.
How I work
Work out the problem, then talk about the fix
I'm Gas Safe registered, which is the legal requirement to work on gas appliances in the UK. I'm also G3 qualified for pressurised unvented cylinder work — a separate Building Regulations qualification that not all heating engineers hold. I carry £2 million public liability insurance.
What I do: boiler servicing, boiler fault-finding and repairs, unvented cylinder servicing and repairs, and smart heating control installation.
What I don't do: boiler installations, gas fires, hobs, cookers or central heating system installations. I stick to four jobs and know them inside out, rather than turning my hand to everything.
I try to be direct with customers. If I arrive and find a fault that's going to cost more to repair than the boiler is worth, I'll say so. I don't benefit from recommending new boilers — I don't install them — so I've got no reason to push you towards one. I'm on the tools myself: I don't send out sub-contractors. When you call me, you're speaking to the person who will be doing the work.
Plain English, no mystery
I'll talk you through what I've found and what your choices are in words you can actually follow — none of the jargon that makes a simple job sound like a saga.
Repairs only — no new boilers
Servicing, repairs, unvented cylinders and heating controls on the systems you've already got: that's my lot. If yours is due for replacement I'll send you to an installer, because I don't fit them, so there's no pitch in it for me.
Pick up the phone
A quick call sorts most things faster than anything else. I'm on 01392 321121, Monday to Friday, 9am to 5pm.
New to Exeter, not new to boilers
Where the reviews on here come from
Exeter Boiler Repairs is a new business name in this area. The reviews on this site are from my previous work in Kent under Thames Boilers. I've been transparent about that on the reviews page. As I build a client base in Exeter, Topsham, Crediton and the surrounding area, local reviews will follow. In the meantime, the best indicator of how I work is what previous customers have said.
These reviews are from Thames Boilers — George's previous Kent business — shown while Exeter Boiler Repairs builds its own local review profile. They are not presented as Exeter customer reviews.
View original Thames Boilers reviews“The whole process from initial queries to service delivery was absolutely hassle free.”
Lei Yu
Kent · Boiler servicing · Thames Boilers
“He replaced a faulty part at a fraction of what I was quoted elsewhere.”
Michael Thompson
Gravesend · Boiler repairs · Thames Boilers
“George is always willing to give free unbiased advice.”
Richard Connors
Dartford · Boiler repairs · Thames Boilers
“Very polite, professional and gets the job done on time.”
Raj Uppal
Kent · Boiler servicing · Thames Boilers
Want to know more before calling?
Email me at info@exeterboilerrepairs.co.uk — I'll answer questions honestly. Or call 01392 321121 during working hours.